Analisis Kesuksesan Penerapan Sistem Informasi Administrasi Kependudukan Menggunakan Model Delone Dan Mclean

Abstract

The Department.of.Population and Civil Registration (DISDUKCAPIL) of Medan City is one of the agencies
that work in the field of community data. The Department of Population and Civil Registration has developed in
the field of technology, namely the application of the Population Administration Information System (SIAK). The
Population Administration Information System (SIAK) is one of the application software that plays an important
role in population data collection, especially in one of the cities in North Sumatra, namely Medan City. This
application is equipped with procedures and is accompanied by special standards according to the rules of the
government of the Republic of Indonesia. This research is entitled "Analysis of the Success of the Application of
Population Administration Information Systems". The.purpose.of.this study was to determine the level of
success of the application of the Population Administration Information System in Medan City and to find out
which variables were very influential in the success of SIAK. In this study, the method used by the researcher
is the DeLone and McClean model using the variables of System Quality, Information Quality, User
Satisfaction and Net Benefits. From the results of thestudy, it can be seen that the application of the Population
Administration Information System (SIAK) carried out by the Department of Population and Civil Registration
of Medan City is in accordance with applicable rules and policies, butin practice there are still some
problems.[1]